Hi My husband and I are taking our first cruise in Sept on The Grand Princess. We're confused on tipping. We've heard that tipping is automatically charged on the cruise card, but then we heard we should tip each attendant/waiter individually. Can anyone help straighten us out on this?
Yes Princess does automatically put tips on your onboard account. If you wish you can go to the pursers desk and either ask them to take it off or you can change the amount. You can tip by cash if you prefer or else you can go to certain bars and put what tip you want on your sail and sign card. If you do this they give you a reciept which you can than put in an envelope and give to whoever you wish to tip. They take the reciept to someone onboard the ship and collect their tip.
Posts: 213 | Location: Duluth, Minnesota, USA | Registered: June 26, 2002
I am also going to be on a cruise in September to the Virgin Islands on the Grand Princess. We depart 09/15/02. It is my understanding I will be billed $10.00 a day automatically for tipping.
Ruth, That is correct but it can be adjusted by you. Here is an excerpt directly from their site:
In keeping with Princess' emphasis on Personal Choice Cruising, passengers can easily make adjustments to the automatic charge. Those who wish to change the amount given, or who would prefer to tip crew members in person, can do so by visiting or simply calling the front desk at any time during their cruise.
Automatic tippping is wonderful, as you don't have to worry about filling and giving envelopes. We've been on many cruises, where people at our table don't come to dinner the last night, so they won't have to tip. These are hard working people that get paid very little, and depend on tips. You can adjust tips if you please, but I would suggest you leave them as they are. Do you walk out of restaurants without leaving a tip? If you want to give someone an additional amount, feel free to do so. Any beverages bought on the ship, have an additional 15% gratuity added already, so don't make the mistake we did on our first cruise, and tip additionally, as it's already covered.
Many of our readers have tried our suggestion on tipping with great results
Our Tipping Suggestion: We like to give the suggested tip for the week, to our cabin attendant, waiter and assistant waiter and Maitre`de, the first evening of our cruise. Tipping at the end of the week is like locking the barn door after the horse has run away. We make out [3x5] envelopes with a note that reads.... This is a down payment on your services, Thank you, Tom & Mary Milano. On our [24] cruises we have never had service that was poor enough to warrant us tipping less than the suggested amount. By tipping the suggested amount on the first night, you let your servers know that you are appreciative of good service and they can expect an additional stipend at the end of the cruise. [At the end of the cruise we usually give an additional $20 to the waiter, $10 to the assistant and $10 or $20 to the cabin attendant]. Giving an extra forty dollars for the week is a small price to pay to ensure the very best from your servers. Take our word for it. It does make a difference.
Regards, Tom & Mar
Tom & Mary (The Honeymooners)
Posts: 110 | Location: New Smyrna Beach, Fl, U.S.A. | Registered: June 24, 2002
Tom & Mary, Your pre-cruise tipping sounds like a winner. Have you also done that on Holland America and/or other cruise lines that officially "discourage" tipping? I am going on Maasdam next month, first time on HAL, and wonder if your plan is as good an idea there as on the cruise lines that still institutionalize tipping. Thanks! Karen
Posts: 1361 | Location: Illinois | Registered: June 19, 2002
As far as Tom & Mary's answer to tipping, can't really see that working on Princess, as they have Personal Choice Dining for the most part, where you probably wouldn't get the same waiter nightly. Also, you would physically have to get all your tips removed at the Pursar's, and then hand them out individually. Having sailed Princess 3 times, service is definitely not an issue. Everyone gets treated superb, more than I can say for 1 other line that we sailed on. I certainly wouldn't be concerned about service. We're doing the Dawn Princess on November 30th, and even though we made reservations very early, First Seating Dining was already booked, so had to get Personal Choice (Although it's not our Personal Choice). We will have a different waiter nightly, so in our case, as is in most, pre-tipping is a must.
It worked the same for us on Princess as it does on all the lines. We had PC dining but we asked to have the same table and the same waiter each evening and the Maitre`de accommodated us. It may have been easier for them to accommodate us because we like to eat at about the same time each evening, between 5:30 -6;30.
Tom & Mary
Tom & Mary (The Honeymooners)
Posts: 110 | Location: New Smyrna Beach, Fl, U.S.A. | Registered: June 24, 2002
Tom & Mary, did you use your pre-cruise tipping system on Holland America? Although I know that most cruisers on HAL tip anyway, the official "line" is no tipping required, and I wondered if you found that tipping ahead made a difference in service. I had heard service was excellent, perhaps partly because no tipping was expected and therefore the competition for it was gone. Karen
Posts: 1361 | Location: Illinois | Registered: June 19, 2002
We do the same thing on HAL and it is doubly appreciated because many of the HAL passengers leave very little if anything. There tipping policy doesn't hold true. These hard working people expect to receive a gratuity. They do the same if not a better job than most servers and we feel we should tip them the same as we would on any line.
Tom & Mary
Tom & Mary (The Honeymooners)
Posts: 110 | Location: New Smyrna Beach, Fl, U.S.A. | Registered: June 24, 2002
We used Tom and Mary's technique on our Statendam cruise in January. I handed the waiter an envelope the first night and thanked him for his service. I told him that I would give him another tip at the end of the cruise for the excellent service I expected. He was very grateful and service was terrible for the remainder of the cruise. I don't particularly fault the waiter as HAL had reduced dining room staff by 30% and there were too many tables for him to cover. However, he made no special effort to take care of our table when we tipped him pre-cruise.
Posts: 21 | Location: Murphysboro, IL | Registered: June 24, 2002
another question regarding tipping. Does the automatic tipping include your cabin steward as well as waiters? I want to make sure I do this right! thanks
It is my understanding that the tips are pooled whether it is the automatic tipping or if you hand the waiter, assistant waiter or steward an envelope.
Posts: 21 | Location: Murphysboro, IL | Registered: June 24, 2002
DON'T LET THE NO TIPPING REQUIRED ON HAL FOOL YOU. IT MAY NOT BE "REQIURED" BUT THEY DO DEPEND ON IT. AT FIRST YOU ARE LED TO BELIEVE THAT TIPS ARE INCLUDED IN THE PRICE OF THE CRUISE. IT IS NOT. THEIR PHILOSOPHY IS THAT GREAT SERVICE SHOULD NOT BE BOUGHT WITH A TIP. THEY REMIND YOU CONSTANTLY THAT TIPS ARE NOT REQUIRED BUT THEY ARE APPRECIATED. THE EMPLOYEES ON THESE SHIPS DO DEPEND ON TIPS AND IN SOME CASES IT IS THEIR ONLY INCOME. THE AMOUNT THAT THEY ARE TIPPED ACCORDING TO THE GUIDELINES DOES NOT AMOUNT TO MUCH. 15% IS ADDED TO ALL BAR BILLS. THIS MAKES IT EASY AND IS ALSO A BARGAIN. YOU GET A BEER AND THE COST IS ABOUT $3.50. SO THE TIP IS $.52 IF YOU WERE IN A BAR YOU WOULD PROBABLY GIVE THE SERVER A FIVE SPOT AND TELL THEM THANKS. I KNEW ONE COUPLE THAT DID NOT LEAVE ANY TIP AT ALL. THEY SAID WE WILL NEVER SEE THEM AGAIN. THEY NEVER SEEN THEIR LUGGAGE AGAIN. THEY SPENT 4 HOURS LOOKING FOR LUGGAGE, AND MISSED THEIR FLIGHT HOME. HAD TO PAY FOR A MOTEL, AND HAD TO FLY STANDBY TO GET HOME PLUS A FEW OTHER PENALTIES. THEY GOT $500 FOR THE LOST LUGGAGE FROM THE INSURANCE COVERAGE. THEY LOST ALL OF THEIR CLOTHING, THEIR LUGGAGE CASES, PERSONAL ITEMS AND ALL THE ITEMS THEY BOUGHT ON THE TRIP. WHAT GOES AROUND COMES AROUND. PAY ME NOW OR PAY ME LATER.
Posts: 303 | Location: TRENTON MI USA | Registered: September 12, 2002
Find the luggage missing a little hard to swollow. There's just no way with the thousands of pieces of luggage that they could single out the luggage to mysteriously disappear. We always ask when traveling on a new ship, just how the tips are handled, and have not found one yet where they pool tips. Cabin stewards give a portion of their tips to their helpers who clean bathrooms and vacuums. These people are working their way up to becoming Cabin Stewards. We always give both something extra, depending on the length of the cruise. People appear so against tipping. Do you go into a restaurant and walk out without tipping? I don't think so.
Posts: 321 | Location: Beverly Hills, FL | Registered: June 20, 2002
Sue This was on HAL. They advertise no tipping required; but it is expected. The Cruise Director will let you know at every show that TIPS are not required but they are appreciated. You give each person an envelope with the tip in it on the last night of the cruise. If the steward does not get a tip, what do you think happens to your luggage? It is outside your door. It goes overboard. This was my cheap@#% brother-in-law. It happened. Call me a liar, but we were there until we left them on the dock still trying to find their luggage as we left for or flight home. Sorry. If you don't believe me try it. This was not on Princess where you are automatically charged $10 pp/day. I think it is a fair way of dealing with people that do not want to TIP for sevice rendered. The employees work hard and do deserve the tips and $10.00 pp/day is not unreasonable. The last Princess cruise we were on people were at the desk complaining about the TIP charge. They were saying that they only ate in the main dining room one time and the rest of the time they ate in the buffet or had room service. Well I guess that was your personnal choice. What about the service in those areas? At that time the automatic TIP was $7.50. I guess they had to increase it to $10.00 because the passengers probably thought it was for all the employees and the room stewards were getting stiffed.\[This message was edited by RIDGID on September 13, 2002 at 07:57 PM.]
[This message was edited by RIDGID on September 13, 2002 at 08:38 PM.]
Posts: 303 | Location: TRENTON MI USA | Registered: September 12, 2002
Luggage overboard? If that was the case, why didn't anyone see it and recover it? Do you honestly think that these very dedicated employees of any cruise line would risk their jobs to do such a thing? Room stewards are "stiffed" repeatedly by patrons, but they very graciously accept it, knowing that people like ourselves, and many others, will try to make up for part of their loss. As far as people that you claim on Princess going to get tips removed, yes, it does happen, but not to the extent you are leading people to believe. We have sailed Princess on several occasions, and have a few more in the works. The people that sail on Princess generally are very generous tippers, and appreciate the quality of service that is given to them. They reward the people for the service. If you don't want to pay for the service, take some of the other cruise lines where you won't get top rate service.
Posts: 321 | Location: Beverly Hills, FL | Registered: June 20, 2002