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"P"
Serious Cruiser
Posted
Have anyone taken this cruise? If so how was it? Would you go again? My friend said that someone called her and said that she won a cruise with Imperial Magesty.

This message has been edited. Last edited by: Dave Beers,
 
Posts: 78 | Location: SC | Registered: January 13, 2007Reply With QuoteEdit or Delete MessageReport This Post
Administrator
Cruise Commodore
Picture of Dave Beers
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quote:
My friend said that someone called her and said that she won a cruise with Imperial Magesty.


That is a scam involving a time-share pitch or some other high pressure sales tactic. Look here to read a past example.

Imperial Majesty by itself is a good company. Their one ship is very old but in good shape. This is a very basic cruise though.


Dave


 
Posts: 9060 | Location: Athens, Alabama | Registered: December 12, 2005Reply With QuoteEdit or Delete MessageReport This Post
New Cruiser
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i want to know if imperial majesty is that bad? my boyfriend and I just want to get away for the weekend?
 
Posts: 1 | Location: Miami | Registered: July 30, 2008Reply With QuoteEdit or Delete MessageReport This Post
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Cruise Guru
Picture of LisaP
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It depends on how you define "bad." If you're looking for a weekend getaway in a basic cabin and good (albeit subjective) food, go for it. If you want luxury, go elsewhere.

Should you decide to book, you do NOT have to go through the timeshare pitch.... it can be booked directly with the cruise line. Just pick the cabin carefully. Click here to scan more posts on this ship.
 
Posts: 2979 | Location: Massachusetts, USA | Registered: December 17, 2005Reply With QuoteEdit or Delete MessageReport This Post
New Cruiser
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I was recently suckered into one of these vacation deals, and while I'm not saying that I wasn't incredibly naive by giving out my credit card info over the phone, this company does practice some questionable sales techniques. For instance, they got my contact information from a contest that I entered at a Ribfest (innocently enough), and when they called me, they said I had been "selected" to receive a fabulous and luxurious vacation package to Florida and the Bahamas (valued at $2500). Now, the package was nowhere near worth that (after I later did some research). Plus, there are many hidden fees that wouldn't be aware of until you actually go on the vacation (just Google the people who have traveled with Imperial).

However, it's natural when they quote you that value that your mind jumps to visions of grand cruise ships and the "white glove treatment" that Imperial promises. Needless to say, when I agreed to pay the heavily-discounted promotional fee of $299U.S./pp, I had no idea that this would be non-refundable and that the company had a "no vacation cancellation policy."

If you do your research, and look up the "Sellers of Travel" section on the Florida Department of Agriculture and Consumer Services website (http://www.800helpfla.com/complnt.html), you'll see that according to Florida Law (and I live in Canada by the way), a consumer is entitled to a full refund within 30 days of purchase. However, every time I called Imperial's customer service, they refused to cancel the package, offering to extend the period that I could use the vacation, or a 100% money back guarantee (after you go through with the trip), or to upgrade your package. They told me that they could not refund the 149$U.S. security deposit that I supposedly agreed to. And that if I cancelled, I would lose all my money.

Know your rights. Contact your credit card company's dispute department, and they'll advise you on how to return Imperial's package (through registered mail) and with an official letter of cancellation. Or better yet, complain to the Florida Better Business Bureau (Canadians can send a complaint through our local BBB), and complain to the Florida Department of Agriculture and Consumer Services.

I did, and got my full refund within one week (August 22, 2008) of falling for this "luxury" vacation package. Now I just hope there aren't any weird or unauthorized transactions on my credit card statement.

The irony is that Imperial Majesty keeps calling my house, and asking to speak to my parents. They seem to be aggressively targeting Canadians now, so warn your friends even if they are "smart." I considered myself smart, and yet I fell for this. They are incredibly persuasive!
 
Posts: 1 | Registered: August 21, 2008Reply With QuoteEdit or Delete MessageReport This Post
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