Cruise ship and port reviews from professionals and cruisers like you!
Search
CruiseReviews.com    cruise-chat.com    cruise-chat.com  Hop To Forum Categories  Port Chat  Hop To Forums  Ports of Call Chat    Port Fees Refund

Closed Topic Closed
Go
New
Find
Notify
Tools
-star Rating Rate It!  Login/Join 
New Cruiser
Posted
My wife and I recently went on a Cozumel/Playa Del Carmen Carnival cruise on July 16, 2005. After we got into the water, Carnival cancelled both Ports of Call because of hurricane Emily. We did not get off the boat for five days. Is it possible to get the Port Fees refunded, and if so, how might we go about doing this?
 
Posts: 2 | Registered: July 26, 2005Edit or Delete MessageReport This Post
Cruise Guru
Picture of NancyN
Posted Hide Post
Hmmm,
Strawhatter, often when that happens the cruise ship will refund it in the way of a shipboard credit on the spot. Since Carnival did not do this, I would contact your travel agent and see what possible recourse you have.
Nancy
 
Posts: 2525 | Location: Wickliffe, OH | Registered: June 10, 2002Edit or Delete MessageReport This Post
Experienced Cruiser
Posted Hide Post
That's an unfortunate situation. And while, you've obviously already figured out that the cruiseline doesn't owe you any other type of 'credit' they should be rebating the port fees.

This happened to us and the port fees were reimbursed as shipboard credit as Nancy says, so check your bill just in case they applied it, and you didn't notice.

Princess actually put letters in everyone's mailbox explaining the rebate and then sure enough, it appeared on the statement.

Good luck


<a href="http://www.caribbeanmag.com/cd/vc/"><img src="http://www.caribbeanmag.com/cd/Crown_Princess/200609120500_22.gif" border="0"></a><br>


RCI Sovereign of the Seas 2005
Caribbean Princess 2005
Carnival Paradise 2004
 
Posts: 157 | Registered: December 27, 2004Edit or Delete MessageReport This Post
Experienced Cruiser
Posted Hide Post
Do check your shipboard bill carefully. That happened to my mother and I not too long ago on Carnival and it showed up as an onboard credit just as Nancy and Kate said.
Suzi
 
Posts: 150 | Location: Ann Arbor, MI | Registered: June 25, 2002Edit or Delete MessageReport This Post
Cruise Guru
Picture of NancyN
Posted Hide Post
Strawhatter,
In doing some checking, I believe there was a $50 pp shipboard credit given to all passengers on that sailing + an offer of a 50% discount on a future cruise. If you did not receive this credit and future cruise offer, contact Carnival.
Nancy
 
Posts: 2525 | Location: Wickliffe, OH | Registered: June 10, 2002Edit or Delete MessageReport This Post
 Previous Topic | Next Topic powered by eve community  

Closed Topic Closed

CruiseReviews.com    cruise-chat.com    cruise-chat.com  Hop To Forum Categories  Port Chat  Hop To Forums  Ports of Call Chat    Port Fees Refund

© All information contained in Cruise-Chat.com is the copyright of Internet Brands, Inc and may not be duplicated without the written permission of Internet Brands, Inc