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Cruise Guru
Picture of gdjoslin
Posted
We are booked on the Carnival Spirit 10-21 ending 10-28. It is an 8 day cruise to Mexico. We have the printed confirmation for this 8 day cruise. It listed the begining and end dates as above.
The problem is this, we book a flight based on this information. The printed information is incorrect. It ends on the 29th not the 28th. Changing our flights will cost us about $275.00.
Will booked the cruise thru our TA and my wife went on line for the air fare.

We have not talked to our TA yet, just wanted some feed back.

Thanks
 
Posts: 1252 | Location: Near Yosemite, California | Registered: December 09, 2006Edit or Delete MessageReport This Post
Cruise Guru
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You caught it early enough not to be a problem. Just get with your TA as SOON as possible to give him or her enough time to make the necessary changes in the arrangements. Emphasis on sooner than later...
 
Posts: 1503 | Location: birmingham, al | Registered: April 30, 2007Edit or Delete MessageReport This Post
Cruise Guru
Picture of gdjoslin
Posted Hide Post
It would have been bad to show up at the airport expecting to get on a flight that had left 24 hours earlier.

We went to Our TA she looked at her paper work, then picked up the phone without saying a work and make us new flight arrangements home on her $. It was her mistake, she owned up and took care of it, that is way we use a TA on cruises.
Plus she always has us a surprise when we get to our cabin.
 
Posts: 1252 | Location: Near Yosemite, California | Registered: December 09, 2006Edit or Delete MessageReport This Post
Cruise Guru
Posted Hide Post
Another story to strengthen the case for using a travel agent!
 
Posts: 2233 | Location: Bloomington, MN | Registered: September 27, 2006Edit or Delete MessageReport This Post
Master Cruiser
Yahoo IM
Posted Hide Post
quote:
Originally posted by gdjoslin:
Changing our flights will cost us about $275.00.
Will booked the cruise thru our TA and my wife went on line for the air fare.

We have not talked to our TA yet, just wanted some feed back.

Thanks

Is the fee through the airline or where you booked the flights?
Most airlines charge less than $100. to change the return flights.
Check the airlines rules for your ticket.


Lyn
 
Posts: 497 | Location: Ontario, Canada | Registered: September 04, 2006Edit or Delete MessageReport This Post
Moderator
Cruise Commodore
Picture of IslandCruz
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Gary, glad you got it fixed. $270 was crazy!
 
Posts: 5881 | Location: South Carolina | Registered: August 22, 2005Edit or Delete MessageReport This Post
Cruise Guru
Picture of gdjoslin
Posted Hide Post
My wife had book the tickets thru travelocity. They were charging the high fee. Another note the customer service is overseas, which I hate.

Our TA was good about it, said so many cruises are 7 days I just put the wrong date down. Ours is an 8 day cruise.

The wife sent the TA a nice bunch of flowers to the office today.
 
Posts: 1252 | Location: Near Yosemite, California | Registered: December 09, 2006Edit or Delete MessageReport This Post
Moderator
Cruise Guru
Posted Hide Post
Most airlines charge $100 change fee plus the difference in the airfare if it had changed since you booked.
 
Posts: 2940 | Registered: December 28, 2005Edit or Delete MessageReport This Post
Administrator
Cruise Commodore
Picture of Dave Beers
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I had air through Travelocity a couple years ago and after my experience with them, I'll never book anything through them again. I wanted to change my departure time for the flight home after a cruise. I spent 40 minutes on hold until I was finally connected with "Steve" who suspiciously sounded like he was Indian. He quoted an outrageous fee (I think it was around $750) and then he gave me his sage advice as a travel expert: "but just go to the airport on the day of your flight and have them move your reservation to a later plane. It will only cost you $25 per person." Obviously this moron was clueless on the realities of MIA on a Saturday afternoon. I knew the fee was $50 per person to rebook (at that time), but I had foolishly wanted to go through Travelocity to change it instead of calling Delta directly. But seeing I was going no place with Travelocity's "customer service" I hung up on him and called Delta directly. They moved it for me and charged me $50 per person.

I now deal directly with the airlines for all bookings. The price is either the same or cheaper anyway.


Dave


 
Posts: 9562 | Location: Athens, Alabama | Registered: December 12, 2005Edit or Delete MessageReport This Post
Master Cruiser
Picture of CruiseDad
AIM: Online Status For Dadhndrx
Posted Hide Post
quote:
Originally posted by gdjoslin:
We are booked on the Carnival Spirit 10-21 ending 10-28. It is an 8 day cruise to Mexico. We have the printed confirmation for this 8 day cruise. It listed the begining and end dates as above.
The problem is this, we book a flight based on this information. The printed information is incorrect. It ends on the 29th not the 28th. Changing our flights will cost us about $275.00.
Will booked the cruise thru our TA and my wife went on line for the air fare.

We have not talked to our TA yet, just wanted some feed back.

Thanks


gdjoslin, When counting a cruise length the first and last day are counted, so what you have is a 9 day cruise. Looking at the Itineary at carnival.com for the Spirit it lists 9 days. I'm real glad you were able to get it corrected.
 
Posts: 554 | Location: New Hampshire | Registered: November 13, 2006Edit or Delete MessageReport This Post
Cruise Guru
Picture of gdjoslin
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It is listed as an 8 day cruise Here is the link.

You might have looked on the wrong date. The Spirit does this run in the winter month after it leaves Alaska. It sometimes does a 9 day cruise and adds a port of call in Cabo I think.

Thanks
 
Posts: 1252 | Location: Near Yosemite, California | Registered: December 09, 2006Edit or Delete MessageReport This Post
Cruise Guru
Picture of gdjoslin
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Dave, my wife has now learned her lesson. I do not know why she used a middle man. She always deals direct with motels.

Thanks
 
Posts: 1252 | Location: Near Yosemite, California | Registered: December 09, 2006Edit or Delete MessageReport This Post
Experienced Cruiser
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"I spent 40 minutes on hold until I was finally connected with "Steve" who suspiciously sounded like he was Indian."

How?
 
Posts: 357 | Registered: May 24, 2007Edit or Delete MessageReport This Post
Cruise Guru
Posted Hide Post
How, Indian greeting or just pulp fiction?
You are speaking of someone from India, no?
 
Posts: 2233 | Location: Bloomington, MN | Registered: September 27, 2006Edit or Delete MessageReport This Post
Cruise Guru
Posted Hide Post
How to you psycho. Me, Hiawatha. You, Running Bull. Smile
 
Posts: 1785 | Location: New York | Registered: January 21, 2007Edit or Delete MessageReport This Post
Administrator
Cruise Commodore
Picture of Dave Beers
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<ahem> Of course a thinking person would know that by capitalizing Indian it is to be taken as meaning India. Wave

As for how I knew....do I really have to explain that? I guess one needs to have worked for years around hundreds of engineers from India and also use physicians from India. ThumbUp


Dave


 
Posts: 9562 | Location: Athens, Alabama | Registered: December 12, 2005Edit or Delete MessageReport This Post
Experienced Cruiser
Picture of SanDee
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My daughter used to work for the airlines and everyday she had problems with people who booked with priceline and other on line companies. She said if they booked directly through the airline and missed their flight they would get them on another flight but if they booked through someone else they better be on time as no adjustments would be made. So you can save money but there can be consequences if there are any problems.
 
Posts: 358 | Location: Keller, Texas | Registered: October 15, 2003Edit or Delete MessageReport This Post
Experienced Cruiser
Posted Hide Post
Me no Running Bull, me Fulla Bull.

The only mistake I made on a cruise date was I forgot to invite my significant other.

Or maybe I'm Me No Thinker.
 
Posts: 357 | Registered: May 24, 2007Edit or Delete MessageReport This Post
Cruise Guru
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That is interesting Kemo sabe. I truly miss the freedom and fun of the old days, the pre-politically correct days. Behavior police are everywhere.
 
Posts: 2233 | Location: Bloomington, MN | Registered: September 27, 2006Edit or Delete MessageReport This Post
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