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Serious Cruiser
Posted
The travel agent says we can pre-pay our tips (for us together, on the 4-day Majesty, the total tip bill will be $80) charged to our credit card when we pay the deposit.

If we pre-pay that, are we going to be expected to hand out cash to the individuals on the last day of our cruise? How will they know that we've already paid the tip?

It's rather an awkward situation as we're totally clueless as to polite procedure about this.

Thanks for info!
 
Posts: 60 | Registered: March 06, 2003Edit or Delete MessageReport This Post
Cruise Guru
Picture of NancyN
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The ships accounting systems are all computerized. All your monetary transactions (including prepaid tips) are linked to your cabin number - so your cabin steward knows even before you board that tips have been paid. Your table in the dining room is assigned by cabin (not name) and once again the wait staff knows your cabin has pre-paid. That is one reason they keep track of guests who request seating changes in the dining room, just so the right wait staff is given credit for pre-paid gratuities. There is no expectation for you to tip more, however, you may get onboard and find that someon has been exceptionally attentive, or provided extra services and you may wish to reward them.
Nancy
 
Posts: 2525 | Location: Wickliffe, OH | Registered: June 10, 2002Edit or Delete MessageReport This Post
Serious Cruiser
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This is only my second cruise I'll be taking in two weeks, but I plan to pre-pay my tipping in advance this time. I like the fact of just getting it out of the way and not over analyzing the service all thru the trip or how much money it will end up costing me in the end. I also think these employees depend greatly on these tips. The service would have to be awfully bad for me not to pay it or less than the standard. I'm considering pre-pay because I've cruised with RCCL before and the service was exceptional. I'd never do it again if I pre-pay and the service was bad, but I've only heard nothing but positive things about pre-pay tipping. As far as paying additional money at the end of your cruise, if the service was exceptional, throw in a few more dollars for each of your servers, after all they probably deserved it and it would make yourself feel better.

Amy
 
Posts: 80 | Registered: March 07, 2003Edit or Delete MessageReport This Post
Serious Cruiser
Picture of pgabl1
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There is not a savings to be had. On the last night everyone will be handing out their envelopes, and appreciation, and it might look strange if you weren't. Trust me- with the service that you receive from all you will want to thank each and everyone of them in person. That's just my opinion. Just a little note- there will be some that you will want to over-tip.
 
Posts: 44 | Registered: February 07, 2003Edit or Delete MessageReport This Post
Serious Cruiser
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Wow, thank you all so much for such insightful replies! Looks like there are advantages in pre-paid tipping as well as advantages in waiting and tipping them in person. Well we will think about it. I like the convenience of pre-paid tipping but also would feel bad about not tipping each of them personally with personal thanks. My problem is, i always tend to overtip extravagantly, because i've worked in wait staff positions in restaurants and i know how much those tips and compliments mean. Meanwhile hubby gets out the calculator Smile
 
Posts: 60 | Registered: March 06, 2003Edit or Delete MessageReport This Post
Serious Cruiser
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More questions -- let's say we decide to wait until the last night and hand out tips personally. How is that done? I mean, will everyone that we need to tip show up at our cabin door, or what? LOL Probably a stupid question but what do you expect from a newbie Smile

I've read that you take envelopes, and you write the name of the person you're tipping on the outside, and inside you place whatever amount you want to tip. And you give them out individually. I understand that part. But i can't find info about exactly when/where/how the envelopes are to be handed out. Do all the staff line up somewhere, or what
 
Posts: 60 | Registered: March 06, 2003Edit or Delete MessageReport This Post
Serious Cruiser
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The envelopes will be left in your cabin the day before your last day of the cruise. I'm not sure if different ships operate differently but that's how I remembered it on the Majesty. If you pre-pay, you may want to bring your own envelopes. I'm sure if not positive that these staff members know whether you've pre-paid your tips. Tell hubby to leave more dollars to spare at the end of your cruise so that you can tip them personally, that way you'll have the best of both worlds.

Amy
 
Posts: 80 | Registered: March 07, 2003Edit or Delete MessageReport This Post
Serious Cruiser
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Just back from my first cruise and yes the tipping thing is a little confusing. Read Tom and Mary Milano's reviews and they have a unique tipping plan. I used some of their ideas and they were helpful. We gave half of the tip to the room steward, waiter, and assistant waiter the second night of the cruise. I brought my own small thank-you cards and made them out. I waited till the second night to make sure that these individuals would be my staff for the entire trip. We had a unpleasant experience at our assigned table the first night and asked to be moved to a different table for dinner. The second table was much better. The next to the last day envelopes were delivered to our rooms for tipping. We used these envelopes to give the second half of the tips. Handing these envelopes personally to our room steward and waiters. You can have the tips billed to your account, but this seems quite impersonal and doesn't really give you the opportunity to express your appreciation of their services in my opinion.

Another great idea was the two dollar bills, although I didn't use them exactly the way Tom describes(no story as I gave them out.)They came in very handy for tipping for room service, cabs, baggage porters,bus drivers, etc. This way I always had some small money with me and wasn't stuck with only a $10,$20 or $50 bill at an inopportune time.I talked with my bank the week before I left and was able to get 50 - $2.00 bills. I will definitely do this again.
 
Posts: 38 | Registered: February 16, 2003Edit or Delete MessageReport This Post
Serious Cruiser
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Offering a personal 'Thank you' to your cabin steward and wait staff at the conclusion of a cruise while handing them their gratuity is usually a very pleasant experience and far superior than doing your tipping via a computer using the pre-paid method. In addition, you may find that the quality of service might (repeat, might) not be as good if the staff serving you know that they have received your tips before the cruise actually starts!
The policy of mandatory pre-paying of gratuities is slowly being introduced as a means of preventing the practice (by some) of short changing or not tipping the staff at all. I think that the day will come, when gratuities will automatically be included in the price of the cruise by all cruise lines. Bobby
 
Posts: 38 | Location: Fayetteville NC | Registered: February 06, 2003Edit or Delete MessageReport This Post
New Cruiser
Picture of MDWRCW
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I have heard that you can arrange to have your tips added to your bill while on the cruise from the pursurs office. I was planning to do this on the ship so I can gauge the service and then write thank you notes for the envelopes stating that I tipped via my account/card and add extra money as needed. Giving it the personal time and attention that I have received all week. Just another approach! I am sorry but I dont tip people who ignore me all week and then become my best friends the last day or two, and I overtip heavely for great service.
MDWRCW Smile
 
Posts: 4 | Location: Ca, USA | Registered: April 28, 2003Edit or Delete MessageReport This Post
Tom
Serious Cruiser
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I like the prepaid tipping...I might leave cards with a little extra in them if the service is good...We lost our envelopes full of tip money on the way to dinner the last night! I met some other people who did the same thing. It was hair raising trying to come up with the cash all over again...
If you do pay in those envelopes, hold onto them for dear life!
 
Posts: 95 | Location: Gresham,OR,USA | Registered: December 16, 2002Edit or Delete MessageReport This Post
Serious Cruiser
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I've returned from my cruise and prepaid our tips this time and I highly recommend this for everyone. The service was exceptional, better than ever expected. Everyone was so personable. I think it's okay to prepay your tips on your card but you should know (after having a conversation with our cabin attendent)that if you pay the tips in cash they will get it right away whereas if paid on a card, they won't get it until payday (in his case it was another 2 weeks away). That's why I was so glad to have given him his extra tips in cash (as I said, the service was exceptional). Just something to consider when working the tips out. I'd like to respond to the comment about being ignored all week long and then becoming your best friend the last day of the cruise. Well, unfortunately, it happened to us. Our waiter gave poor service all week long, but the assistant waiter was unbelievable. He was great with the kids and always put on some sort of a show each evening. It was he who got the extra tips from us at the end along with a personal thank you note appreciating the great service he gave me and my family. The waiter actually had the gall to approach me at the end of our final dinner expecting another hand out. I blew him off and thought how glad I was to have prepaid his tips knowing I didn't leave anyone out, regardless of poor service or not. It's the extra tips that make the difference. The assistant waiter was far more deserving of it, and I think that waiter knew it. Set aside extra money for these additional tips, I guarantee you will find someone on your staff who more than deserves it.

Amy
 
Posts: 80 | Registered: March 07, 2003Edit or Delete MessageReport This Post
Experienced Cruiser
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Ok. Here is my situation. My husband and I are going on cruise with his company. Everything is already paid (by his company) including tips. So, my question is am I responsible for any tips? I don't think it will be a big deal about looking odd not giving envelopes since there will be a lot of people from the same company. And who exactly gets tipped anyway? Everyone? What about the people walking around trying to get you to buy drinks? Thanks! As you can tell It'll be my first cruise. Shannon
 
Posts: 102 | Location: St. Martinville, La. | Registered: March 21, 2003Edit or Delete MessageReport This Post
Serious Cruiser
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I wish I had your dilemma! Does his company have any openings??? HaHaHa. It's not like you have to carry a money clip around with you at all times, it's really not like that. If everything is pre-paid, don't worry about. But I guarantee you will get exceptional service from someone on board, try to put aside some money for those deserving of it, it would be worth it. I'm not talking about the staff walking around the ship, It's the people that serve you daily that you might want to extra tip at the end (we're not talking hundreds of dollars here, it's considered extra and totally up to your discretion). The only exception to this and I'm sure many frequent cruisers would agree on this, the people that take your luggage when you first get at the port get and will expect to get tipped for handling your luggage. My last cruise, two guys helping us with the luggage nearly fought over it. Have about $2 - $5 ready for this. Enjoy your first cruise and let me know when his company get's openings!!

Amy
 
Posts: 80 | Registered: March 07, 2003Edit or Delete MessageReport This Post
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